Shipping & Returns
All Firearms Must Be Sent to a Federal Firearms Dealer (FFL)
SHIPPING A FIREARM – FFL’S AND TRANSFER OF OWNERSHIP
Aegiscerakote.com will ONLY transfer ownership of a firearm to individuals or agencies in possession of a valid Federal Firearms License (FFL). This means we cannot ship directly to you unless you are an FFL holder.
If you do not hold a valid FFL, Aegiscerakote.com will transfer your purchased firearm to your choice of a licensed gun dealer in your state.
It is your responsibility:
- to ensure that a firearm is legal to own in your state
- to contact the FFL you want Aegis Cerakote & Gunworks to ship the firearm to and make arrangements for filling out ATF Form 4473
- to complete all required paperwork when you pick up your purchase from your local dealer
Be aware that it is customary for your local dealer to charge a transfer fee at the time you pick up your purchase. This transfer fee is strictly between you and your local dealer. Please check with your local dealer concerning their policies. You do not pay Aegiscerakote.com the transfer fee.
The buyer is responsible for contacting their transferring FFL to request they send a copy of their FFL to us.
Our contact information is as follows:
[email protected]
937-770-4191
SHIPPING
Optional shipping insurance is available at checkout. Aegiscerakote.com is not responsible for uninsured items lost or damaged in transit. If you would like to review the total shipping charges for your order, click “checkout” to preview the order. You can preview the order including the ship to address, and the shipping charge before you click to confirm your order. The shipping and handling charge covers the cost of standard shipping. If you require expedited shipping, the shipping fees will be greater. You must contact us for a quote if you require expedited shipping. Expedited shipping only applies to transit times, not the processing time. We do NOT ship to PO Boxes.
Orders process and ship within 3-7 business days upon receipt of full payment and a valid FFL if applicable.
Free UPS Shipping Option only applies to accessory items. To qualify, the total value of qualifying items must be at least $199.00 to ship free. Any non-qualifying items and orders not meeting the minimum value will incur our standard shipping charges.
All handguns are shipped via a 2-day UPS delivery service.
HAWAII, ALASKA, AND US TERRITORIES
- Shipping charges to these areas may be higher than our standard charges.
ACCESSORY RETURNS
- ALL SALES ARE FINAL
- Scopes / Optics Sales – Customers must work through the manufacturer if a defect is identified upon receipt.
NEW FIREARM RETURNS
- VERY IMPORTANT – FIREARM RETURNS!! Please take your time to inspect all firearms thoroughly BEFORE proceeding with the transfer. Once a new firearm is transferred to you, it is considered used, even if un-fired. Consequently, we cannot accept returns on firearms once they have been transferred into your possession. Also, we DO NOT reimburse FFL transfer fees on returned items. **Upon discovering a defect AFTER the transfer, the firearm MUST be returned directly to the manufacturer for replacement or repair (in accordance with manufacturer’s warranty policy). By sending a defective firearm directly to the manufacturer, you can avoid the unnecessary transfer fees associated with returning the firearm to us through your local FFL dealer. Manufacturer repaired firearms can be returned directly to the customer without additional FFL transfer or associated fees. Aegiscerakote.com will provide a prepaid label to ship the firearm to the manufacturer, if a prepaid label is not covered under their warranty.
- In the case of failed background checks and/or incorrect ordering, original shipping charges are NOT refunded if the item is NOT found to be defective. Customers will be responsible for return shipping in these cases. These orders will be subject to a 10% restocking fee.