Shipping & Returns

All Firearms Must Be Sent to a Federal Firearms Dealer (FFL)

SHIPPING A FIREARM – FFL’S AND TRANSFER OF OWNERSHIP

Aegis Cerakote & Gunworks will ONLY transfer ownership of a firearm to individuals or agencies in possession of a valid Federal Firearms License (FFL). This means we cannot ship directly to you unless you are an FFL holder.

If you do not hold a valid FFL, Aegis Cerakote & Gunworks will transfer your purchased firearm to your choice of a licensed gun dealer in your state.

It is your responsibility: 

  • to ensure that a firearm is legal to own in your state 
  • to contact the FFL you want Aegis Cerakote & Gunworks to ship the firearm to and make arrangements for filling out ATF Form 4473
  • to complete all required paperwork when you pick up your purchase from your local dealer

Be aware that it is customary for your local dealer to charge a transfer fee at the time you pick up your purchase. This transfer fee is strictly between you and your local dealer. Please check with your local dealer concerning their policies. You do not pay Aegis Cerakote & Gunworks the transfer fee.

The buyer is responsible for contacting their transferring FFL to request they send a copy of their FFL to Aegis Cerakote & Gunworks at [email protected]. 

Our contact information is as follows: 

[email protected]
(937) 770-4191

SHIPPING

Optional shipping insurance is available at checkout. Aegis Cerakote & Gunworks is not responsible for uninsured items lost or damaged in transit. If you would like to review the total shipping charges for your order, click “checkout” to preview the order. You can preview the order including the ship to address, and the shipping charge before you click to confirm your order. The shipping and handling charge covers the cost of standard shipping. If you require expedited shipping, the shipping fees will be greater. You must contact us for a quote if you require expedited shipping. Expedited shipping only applies to transit times, not the processing time. We do NOT ship firearms or optics to PO Boxes. 

Orders process and ship within 3-7 business days upon receipt of full payment and a valid FFL if applicable. 

All Firearms are shipped via USPS, FedEx or UPS delivery service. 

HAWAII, ALASKA, AND US TERRITORIES

  • Shipping charges to these areas may be higher than our standard charges.

ACCESSORY RETURNS

  • Products: (Not Firearms or Optics) – can be returned for a 15% restocking fee IF unopened, in original condition and packaging. Customer pays return shipping costs. Refund to be provided once Aegis Cerakote & Gunworks receives and inspects the returned product.
  • Scopes/Optics Sales (Not Firearms or Products) – Customers must work through the manufacturer if a defect is identified upon receipt. 

NEW FIREARM RETURNS

  • VERY IMPORTANT – FIREARM RETURNS!! Firearms: ABSOLUTELY NO RETURNS OR REFUNDS ON FIREARM PURCHASES. **Upon discovering a defect, the firearm MUST be returned directly to the manufacturer for replacement or repair (in accordance with manufacturer’s warranty policy). By sending a defective firearm directly to the manufacturer, you can avoid the unnecessary transfer fees associated with returning the firearm through your local FFL dealer**. Manufacturer repaired firearms can be returned directly to the customer without additional FFL transfer or associated fees. 
  • In the case of a failed NICS background check, original shipping charges will NOT be refunded. Customers will be responsible for return shipping in these cases as well as subject to a 25% restocking fee.
REFUNDS OR CANCELLATIONS FOR SERIALIZED ITEMS THAT HAVEN’T SHIPPED BECAUSE THE PURCHASER HASN’T PROVIDED A FFL
  •  VERY IMPORTANT – If we haven’t received a copy of a valid FFL within 30 calendar days, your order will be cancelled and we will not issue a refund. We typically ship all products within 2-4 business days including serialized items but these can’t leave our warehouse without the proper ATF paperwork. As stated on your paid invoice, the confirmation order page and product description, it is your responsibility to contact your FFL dealer and have them provide us with a copy of their FFL.

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